funny complaints

We're still giggling from the complaint letter written by a Virgin customer about the food served on a Virgin Atlantic flight. The author has been revealed as advertising exec Oliver Beale and he's apparently received a call from Sir Richard Branson offering him a job selecting food and wine for Virgin Atlantic flights! We have yet to hear whether he's taken Sir Richard up on the offer.

If you haven't already read it - have a look here:

"Dear Mr Branson,
REF: Mumbai to Heathrow 7th December 2008

I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.

Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at the hands of your corporation.

Look at this Richard. Just look at it:

I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the dessert?

You don’t get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. Yes, it’s next to the sponge shaft without the green paste. That’s got to be the clue hasn’t it. No sane person would serve a dessert with a tomato would they."

To read the rest check it out here: http://www.telegraph.co.uk/travel/travelnews/4383938/Virgin-complaint-letters-author-revealed-as-Oliver-Beale.html

So that got me remembering a few of our own complaints. Not that we get many - we're very proud of the fact we get so few complaints and on the rare occasion we do receive a gripe or grumble, our fanastic team Leila, Barry & Paula all sort them out quick smart.

However some of them do make us giggle - just a little. Here are our some of our favourites:

1. We had one lady who wanted to bring her animals to a hotel - the hotel were not best pleased when she turned up with an assortment of animals - the most extreme being a vulture!

2. On the subject of pets - one gentleman asked for room service for his poodle and was rather put out when they refused.

3. The British Embassy received a call from one customer who called them to say she didn't like her room.

4. Another customer asked the hotel for compensation for head injuries, having arrived back at his hotel drunk as a skunk, falling off the bed and jamming his head between the bed and wardrobe.....

5. My personal favourite - a lady who phoned up extremely angry because she had to wait for the traffic to stop before she could walk across the road to the beach.....

I'd quite like to meet some of these people! Maybe I'll bump into them on my travels....